Performance management is the process
or an activity of developing a working environment where people are able to
perform to their maximum abilities. The aim of this process is to maintain and
improve employee performances in line with organizations objectives. It’s also a system that starts when a job is
distinct as a needed job function to the organization. This continues process
take place until the employee leaves the organization or resign from his or her
employment.
Its better defined by Armstrong as ,
‘Performance Management is the continuous process of improving performance by
setting goals that are aligned to the strategic goals of the organization,
planning performance to achieve the goals, reviewing progress, and developing
the knowledge , skills and abilities of
people (Armstrong, 2016).
‘In Summary Some of the main tools used in
performance management are, setting clear objectives, Performance ratings,
Performance appraisals and feedback, learning and development and Performance related
pay’ (CIPD,2017).
Many companies globally have shown
importance to performance management, ‘In 2012, Deloitte uncovered the fact
that 2 million hours a year were spent completing forms in their company. They
also carried out a survey that reflected that 58% of the HR execs believed the
existing performances management system didn’t drive engagement of performance.
In reaction, the organization massively revamped their approach to performance
management and introduced Snapshot, an app- Based management
system’ (Heran, 2016). Furthermore Heran explains that employee’s feedback was
collected through this app on five key aspects as, Business acumen, global
acumen, technical capability, leadership skills and relationships.
The well known electrical company,
General Electrical's used to have a very infamous performance management system
known as “Rank and Yanks. In this system the employees were rated in the annual
performance review and the bottom 10% was fired. But currently the company have
aborted this system and developed an App called Performance Development at GE,
(PD@GE). This app has helped employees and mangers communicate regularly where it
has helped the HR department save a lot of time in conducting annual performance
reviews (Heran, 2016).
An article written by peter Cappelli
and Anna Taris to the Harvard Business review explains the global changers that
organizations are adopting into performance management practices. They explain that
company's like Adobe, Juniper Systems, Dell, Microsoft, IBM, Deloitte,
Accenture, GAP have given up the traditional appraisal systems and replacing
with frequent, informal check-ins between managers and employees (Cappelli and Taris, 2016)
Finally, Contemporary Performance
Management Practice in a global Context is taking its stand in many top corporate's worldwide. It is advisable to look at these global changes and the impacts
this corporate's are having after such changes. So far the development of such
newer practices have proven to be much effective than the conventional systems
used before. The company that I work for is still using the conventional appraisal systems which is very complicated and time consuming. HR mangers globally have agreed that using newer technology in
conducting appraisals have saved them a lot of time.
References
Armstrong, M. (2016). ‘Armstrong’s
Handbook of Management and Leadership for HR’.
4th Ed. New York: Kogan page, pp 86-87.
Cappelli, P and Travis, A. (2016)
‘The performance management revolution’.
Harvard Business review, October. Available at : https://hbr.org/2016/10/the-performance-management-revolution
(Accessed on 11th December 2017).
CIPD. ( 2017). ‘Performance
management : an Introduction’. CIPD. Available
at: https://www.cipd.co.uk/knowledge/fundamentals/people/performance/factsheet
(accessed on 12th December 2017 at 3.33 pm).
Hearn, S. (2016). ‘How top companies
are redefining performance management’ The Social work place. 18th
May. Available at: http://thesocialworkplace.com/2016/05/how-top-companies-are-redefining-performance-management/
(accessed on 12th December 2017 at 9.02 am)
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ReplyDeleteVery deep criticism about PMS. What my idea is that Rank And Yank system should develop personals instead of firing 10% of them. It's kind of dictatorship isn't it?
ReplyDeleteAgree with Prathap, yes it’s a deep criticism about PMS. Most PM systems have failed to survive due to the global competition in SHRM. Just like the Rank and Yank system. One of the modern systems in global context could be seen as Tram Appraisal system. Excellent discussion. What about the in-text citation of conclution?
ReplyDeleteThanks for the comments. I think that's why GE aborted the system. The new management have taken good meshes to revamp the new system
ReplyDeleteLogical discussion keep it up
ReplyDeleteDruvi, the examples used, what is in practice at present
ReplyDeleteWell structured essay,